Sub-processors
Last updated 14 October 2026
The kinds of service providers that help us run Woise, and what each one does.
Woise is operated by Stele Labs Private Limited, Street No. 8, Habsiguda, Hyderabad, Telangana, India. We use trusted service providers under contracts that protect your data. Some are used only if you turn on the feature they support.
| Category | Purpose |
|---|---|
| Cloud hosting and storage | Runs the Woise service and the website, and stores account and conversation data. |
| AI language models | Generate agent replies during calls and chats. |
| Speech recognition and voice | Turn call audio into text and give agents their voice. |
| Telephony carriers | Connect calls to and from the phone network, and voice calls in the browser and website widget. |
| WhatsApp (Meta) | Delivers WhatsApp messages where a customer connects WhatsApp. |
| Payments | Process plan purchases and credit top-ups. |
| Sign-in | Lets people sign in with an existing account, if they choose to. |
| App integrations | Connect the tools a customer chooses to link, such as a calendar or CRM. |
| Error monitoring and analytics | Error reports so faults can be fixed, and basic usage statistics only where a visitor allows analytics cookies. |
India data is stored in India. A detailed list is available to customers on request: contact@woise.ai.
Changes
We will email account holders at least 30 days before a new sub-processor starts handling customer data. If you object and we cannot find a fix, you may stop using the affected part of Woise without penalty.
See also the Privacy Policy and the Data Processing Addendum.