United States
Connect a phone number, set what your agent discloses on every call, and know exactly which rules Woise enforces at dial time.
Telephony path
Connect a number to your agent from the Numbers page and choose which workflow answers it. If you are unsure which option fits your account, contact us and we will help you set it up. Numbers covers attaching a number to a workflow or campaign.
Buying a managed number is not available in the US today. US managed outbound is not launched, and a dial from a managed US number is refused rather than queued.
Where the controls live
Three screens, three scopes.
- Settings → Compliance holds the organization-wide do-not-call list and the compliance audit trail. Numbers on the list are suppressed from every outbound dial.
- Workflow → Settings → Compliance holds the disclosures for one agent: recording disclosure and AI disclosure, each with its own wording and a "speak within N seconds" value.
- Campaign settings hold calling hours, because a calling window belongs to a run rather than to an organization.
What is enforced at dial time
Four checks run before any outbound call, in this order. The first three apply to every outbound call.
| Check | Applies to | Result |
|---|---|---|
| Emergency numbers | Every outbound call | Refused. Covers 911, the N11 service codes, the 988 crisis line, and 112 and 999, in bare and +1-prefixed form |
| Organization suspension | Every outbound call | Refused while your organization is suspended. This is an abuse kill-switch, not a compliance gate |
| Do-not-call list | Every outbound call | Refused when the destination is on your own list |
| Managed source | US managed numbers only | Refused — US managed outbound is not launched |
A dial that clears those four proceeds. Recipient-local calling hours, state-by-state allowlisting and 10DLC brand registration are not checked on that path. They belong to the managed-outbound flow the US does not use today.
These are controls, not legal advice. You remain responsible for having consent to call each number you dial.
Recording and AI disclosure
Both disclosures are spoken as a prepend on the agent's first turn, so they land before the conversation starts.
- Recording disclosure is spoken only when the other party's number resolves to a two-party-consent state. When the state cannot be derived, the disclosure is skipped rather than guessed.
- AI disclosure identifies your agent as an AI assistant for your business, and is spoken whenever it is enabled.
Configured per workflow, both fire on inbound, outbound and web calls, on every number. Treat these as the mechanism; confirm the legal requirement in your own states with your own counsel.
The FCC know-your-customer duty
US carriers operate under an FCC know-your-customer obligation that flows down the chain. Woise vets the customers it carries traffic for, so expect us to ask for basic business information when you connect a number. Asking is part of that duty and does not promise any particular approval outcome.
Currency
Usage is priced in USD.
Common questions
What is Woise?
Woise lets you build AI agents that answer and make phone calls and chat on your website. You lay out the conversation on a visual canvas, try it in your browser, then connect it to a phone number.
Do I need a phone number to start?
No. You can build and test an agent in the browser without one. When you are ready, connect a phone number and choose which agent answers it.
How does billing work?
You pay for the minutes your agents use, from your credit balance. There are no seat fees and no per-agent fees, so an agent that is not taking calls costs nothing.
Which languages can an agent speak?
Agents can listen and speak in more than 40 languages, including English, Spanish, Hindi, Tamil and Arabic. You pick the language and the voice for each agent.
Can an agent connect to my CRM or calendar?
Yes. An agent can look things up and make changes in 26 apps, such as Salesforce, HubSpot, Google Calendar, Slack and WhatsApp, while the caller is still on the line. You connect each app once.
Do I need engineers to build an agent?
No. Everything is built in a visual editor, so you can create and change an agent without writing code. If your team prefers code, there is also a REST API and an MCP server.
What happens to call recordings and transcripts?
Every call keeps a transcript and its outcome, and audio is only recorded if you turn it on. Only people in your account can see your calls, and your account lives in the region you chose when you signed up.
What do I have to set up or run?
None. We run the speech, the language models, the recordings and the phone connections, and scale them with your call volume. There is nothing for you to set up or keep running.
How do I reach the team?
Email contact@woise.ai, call or WhatsApp +91 83412 34080, or use the form on our contact page. A person reads every message.
Still stuck? Talk to our team.