United States
Bring your own phone number, set what your agent tells callers, and know which rules Woise checks before every outgoing call.
Phone numbers
In the United States you bring a number you already have, through your own Twilio or Telnyx account. Woise doesn't sell US numbers.
Connect your carrier
Under Telephony, open Connections, select Add connection, and choose Twilio or Telnyx.
Add your number
Open the connection and select Add number, or Sync from carrier to pick from the numbers already in your account. For Telnyx, also assign each number to the connection's Call Control application in the Telnyx portal.
Choose what answers it
Set up an Inbound entry that answers the number with your agent, or use the number for an Outbound campaign.
Telnyx carries HD (16 kHz) call audio, the default. Twilio carries standard 8 kHz phone audio only. Numbers has the full steps and the Call audio choice.
Disclosures
Each agent can tell callers that the call is recorded and that they are talking to an AI. On Your Agents, open the agent's settings from its card, then Compliance:
- Recording Disclosure: turn it on and set the Disclosure text.
- AI Disclosure: turn it on and set the Disclosure text.
When a disclosure is on, the agent says it at the start of every call to that agent. These settings don't cover text chat yet.
What Woise checks before an outgoing call
| Check | Result |
|---|---|
| Emergency and service numbers | Never dialled. This covers 911, the other N11 codes, 933, 988, 112 and 999 |
| Your do-not-call list | A number on the list is not called. See Do-not-call |
| Account suspension | No outgoing calls while an account is suspended |
Campaigns also call only within the Calling hours you set on each campaign. See Campaigns.
These are controls, not legal advice. You are responsible for having consent to call each number you dial and for the rules in each state you call.
Plans and prices
Plans are priced and charged in US dollars.
| Plan | Price | Credits | Incoming lines | Outgoing lines |
|---|---|---|---|---|
| Free | $0 | 750 to start | 1 | 1 |
| Starter | $39 a month | 19,000 a month | 2 | 2 |
| Growth | $99 a month | 49,000 a month | 5 | 5 |
| Pro | $299 a month | 179,000 a month | 12 | 12 |
| Enterprise | Let's talk | Sized to you | Sized to you | Sized to you |
1,000 credits = $1. Paying yearly costs 11 months of the monthly price and gives 12 months of credits.
See Usage & payments for how calls use credits.
Common questions
How do I connect a number in the United States?
Add a connection with Twilio or Telnyx under Telephony, add the number, and choose what answers it. Woise does not sell US numbers.
How do I tell contacts a call is recorded or handled by an AI?
Turn on the Recording Disclosure and AI Disclosure in the agent's Compliance settings and set the text. The agent says it at the start of every call.
What does Woise check before an outgoing call?
Emergency and service numbers are never dialled, your do-not-call list is respected, and no outgoing calls go out while an account is suspended.
Do these checks replace legal advice?
No. These are controls, not legal advice. You are responsible for having consent to call each number and for the rules in each state you call.