Catalogue
Connect the apps your business already uses and your agents can work with them during a call or chat: look up a contact, book a meeting, add a row, send a follow-up.
You connect an app on the Tools page with Connect an app, by signing in on the app's own page. Connecting an app lets Woise act for you in that app, but it doesn't add anything to a workflow on its own.
What's in the catalogue
- Airtable
- Asana
- Calendly
- ClickSend
- Gmail
- Google Calendar
- Google Sheets
- HubSpot
- Intercom
- Jira
- Linear
- Microsoft Teams
- Notion
- Outlook
- Pipedrive
- QuickBooks
- Salesforce
- Slack
- Stripe
- Zendesk
- Zoom
What a connected app can do
Each app offers a short list of Actions, such as "Find a contact" or "Add a row", rather than everything the app can do. A short list is easier for an agent to choose from in the middle of a conversation.
To let an agent use an action, choose Add tool next to it on the Tools page, then add the tool to a step in your workflow under Tools. See Integrations for how.
If an app is not connected
If an app is no longer connected, any tool built on it fails when an agent reaches it. The Tools page warns you and offers to connect the app again.
Common questions
Which apps can I connect?
Airtable, Asana, Calendly, ClickSend, Gmail, Google Calendar, Google Sheets, HubSpot, Intercom, Jira, Linear, Microsoft Teams, Notion, Outlook, Pipedrive, QuickBooks, Salesforce, Slack, Stripe, Zendesk and Zoom.
What can an agent do in a connected app?
Each app offers a short list of actions, such as finding a contact or adding a row, so the agent can choose quickly in the middle of a conversation.
How do I let an agent use an action?
Choose Add tool next to the action on the Tools page, then add the tool to a step.
What if an app is no longer connected?
Any tool built on it fails when an agent reaches it. The Tools page warns you and offers to connect the app again.