India
Take a managed +91 number that Woise provisions for you, clear KYC, and start calling.
Telephony path
Pick a number from the available inventory under Numbers, and Woise provisions it for you. Then choose which workflow answers it, as described in Numbers.
KYC
KYC gates calling on a managed number, not buying one. Provisioning is immediate: the number is yours the moment you pick it. It is created outbound-ineligible, and dialling on it stays blocked until your KYC clears.
Verification happens in Woise's own screens rather than a third-party form, and the document set follows the entity type you choose. That choice is fixed once made.
| Entity type | Documents | Notes |
|---|---|---|
| Individual | PAN, plus Aadhaar through DigiLocker | Personal use or sole proprietor. The Aadhaar step completes on the government DigiLocker consent page |
| Company | PAN and GST | Registered business. A CIN lookup by company name is available, and optional |
Company verification is also what unlocks the DLT upgrade below.
DLT registration
DLT is the Indian telecom regulator's sender-and-content registry, and it is a separate step from base KYC. It applies only if you want to run regulated promotional or commercial calling on a dedicated number series. A standard managed +91 number for ordinary calling does not need it.
The upgrade is gated behind company-level KYC and handled as a done-with-you request. You register with the DLT portal yourself, pay the fee, and receive a PE-ID (principal entity) and, for telemarketing, a TM-ID (telemarketer). You then submit those identifiers to Woise and our team follows up by email. Nothing is provisioned automatically off that form.
KYC and DLT clearance both take time, and neither is instant. Start them before you need your first +91 call rather than alongside it.
Sub-accounts
Each Indian organization's managed telephony sits in its own carrier sub-account, created for your organization when provisioning or KYC first needs one. This is also why KYC is verified per organization rather than once for all of Woise's Indian customers: your sub-account goes live on your own organization's clearance, independent of any other tenant's status.
What is enforced on a dial
The same universal chain the US path uses applies here, with India's own emergency set.
- Emergency numbers: 112, 100, 101 and 102 are never dialable, on any number.
- Organization suspension — an abuse kill-switch, above everything else.
- Do-not-call list — your own suppression list, applied to every outbound dial.
Note what is not enforced: the national DND registry and the 9am–9pm calling window are not checked by Woise today. Those remain your obligation.
Currency
Managed +91 number pricing is quoted in INR. Account usage is priced in USD.
Read next
- Overview — how region is chosen and how it drives these docs.
- United States: the US number and compliance path.
Common questions
What is Woise?
Woise lets you build AI agents that answer and make phone calls and chat on your website. You lay out the conversation on a visual canvas, try it in your browser, then connect it to a phone number.
Do I need a phone number to start?
No. You can build and test an agent in the browser without one. When you are ready, connect a phone number and choose which agent answers it.
How does billing work?
You pay for the minutes your agents use, from your credit balance. There are no seat fees and no per-agent fees, so an agent that is not taking calls costs nothing.
Which languages can an agent speak?
Agents can listen and speak in more than 40 languages, including English, Spanish, Hindi, Tamil and Arabic. You pick the language and the voice for each agent.
Can an agent connect to my CRM or calendar?
Yes. An agent can look things up and make changes in 26 apps, such as Salesforce, HubSpot, Google Calendar, Slack and WhatsApp, while the caller is still on the line. You connect each app once.
Do I need engineers to build an agent?
No. Everything is built in a visual editor, so you can create and change an agent without writing code. If your team prefers code, there is also a REST API and an MCP server.
What happens to call recordings and transcripts?
Every call keeps a transcript and its outcome, and audio is only recorded if you turn it on. Only people in your account can see your calls, and your account lives in the region you chose when you signed up.
What do I have to set up or run?
None. We run the speech, the language models, the recordings and the phone connections, and scale them with your call volume. There is nothing for you to set up or keep running.
How do I reach the team?
Email contact@woise.ai, call or WhatsApp +91 83412 34080, or use the form on our contact page. A person reads every message.
Still stuck? Talk to our team.