India
Bring your own phone number through Exotel or Plivo, and know which rules Woise checks before every outgoing call.
Phone numbers
In India you bring a number you already have, through your own Exotel or Plivo account.
Connect your carrier
Under Telephony, open Connections, select Add connection, and choose Exotel or Plivo.
Add your number
Open the connection and select Add number, or Sync from carrier to pick from the numbers already in your account. For Exotel, also build the flow shown in Finish setup in Exotel. For Plivo, link each number to the connection's application in the Plivo console.
Choose what answers it
Set up an Inbound entry that answers the number with your agent, or use the number for an Outbound campaign.
Exotel and Plivo both carry HD (16 kHz) call audio, the default. Numbers has the full steps and the Call audio choice.
Promotional calling (140 and 160 numbers)
Promotional and telemarketing calls in India need numbers from the regulated 140 or 160 series, and DLT registration. With your own carrier, these numbers and the registration are yours to arrange with your carrier, and keeping to the DLT rules is your responsibility.
What Woise checks before an outgoing call
| Check | Result |
|---|---|
| Emergency numbers | 112, 100, 101 and 102 are never dialled |
| Your do-not-call list | A number on the list is not called. See Do-not-call |
| Account suspension | No outgoing calls while an account is suspended |
| Marketing hours | A campaign marked as marketing calls +91 numbers only between 9 am and 9 pm India time, even if its calling hours are wider |
You mark a campaign as Marketing or Utility under What are these calls for? in its settings. Utility calls follow your own calling hours.
Woise doesn't check the national DND registry. Keeping to it is your responsibility.
Plans and prices
Plans are listed in US dollars and charged in rupees at the day's rate, plus GST. The plans page and the Add credits dialog show this before you pay.
| Plan | Price | Credits | Incoming lines | Outgoing lines |
|---|---|---|---|---|
| Free | $0 | 750 to start | 1 | 1 |
| Starter | $39 a month | 19,000 a month | 2 | 2 |
| Growth | $99 a month | 49,000 a month | 5 | 5 |
| Pro | $299 a month | 179,000 a month | 12 | 12 |
| Enterprise | Let's talk | Sized to you | Sized to you | Sized to you |
1,000 credits = $1. Paying yearly costs 11 months of the monthly price and gives 12 months of credits.
See Usage & payments for how calls use credits.
Read next
- Overview: what the region changes on your account.
- United States: the US numbers and calling rules.
Common questions
How do I connect a number in India?
Add a connection with Exotel or Plivo under Telephony, add the number, build the Exotel flow if you use Exotel, then choose what answers the number.
Do I need 140 or 160 numbers for promotional calls?
Promotional and telemarketing calls in India need a 140-series number and DLT registration, which you arrange with your carrier, and can only go out between 10 am and 8 pm. The 160 series is for service and transactional calls from regulated senders (banks, insurers, and other RBI, SEBI, IRDAI or PFRDA-regulated firms, and government), and from utilities and courier or logistics companies.
When can marketing calls go out in India?
Marketing calls to +91 numbers go out only between 9 am and 9 pm India time, even if your calling hours are wider.
Does Woise check the national DND registry?
No. Keeping to the DND registry is your responsibility. Woise does respect your own do-not-call list.