Overview
What your country changes: which carriers you connect your numbers through, which calling rules apply, and the currency you pay in.
Woise runs in two regions, the United States and India. You pick one at sign-up as your Operating country. There's no default, and Continue stays greyed out until you choose.
Your account stays in its region
Each region has its own Woise site. Your account, agents, runs and recordings live on your region's site, and one email address can hold one account in one region. For India accounts, data is stored in India.
You can't change the country later. A different country means a new account.
What differs
| United States | India | |
|---|---|---|
| Phone numbers | Bring your own, through a Twilio or Telnyx connection | Bring your own, through an Exotel or Plivo connection |
| Calling rules | Your do-not-call list and your calling hours | Your do-not-call list, your calling hours, and marketing calls to +91 numbers only from 9 am to 9 pm India time |
| Payment | Plans priced and charged in US dollars | Plans priced in US dollars and charged in rupees at the day's rate, plus GST |
In both regions, each agent can speak a recording disclosure and an AI disclosure at the start of a call, and emergency numbers can never be dialled.
Region in these docs
Some pages differ by region. Where only part of a page differs, it shows a switch with a tab for each region. Pick yours and the other switches follow.
Read next
- United States: numbers, disclosures and the calling rules Woise applies.
- India: numbers, promotional calling and the calling rules Woise applies.
Common questions
Which regions does Woise run in?
The United States and India. You pick one as your operating country when you sign up.
Can I move my account to the other region?
No. The country cannot be changed later, so a different country means a new account.
What changes between regions?
The carriers you connect numbers through, the calling rules that apply, and the currency you pay in.
Where is my data stored?
Your account, agents, runs and recordings live on your region's site. For India accounts, data is stored in India.