Overview
Choose the country your business operates in, and both your account and these docs follow it.
A region is a telephony-and-compliance jurisdiction attached to your account. It fixes three things:
- Telephony path — how you get a number your agents can call on.
- Compliance duties — which rules apply to the calls you place.
- Pricing currency — the currency your numbers are quoted in.
A region is not a language setting, and it is not a data-residency boundary for this site or these docs. It does decide which regional Woise site holds your account: accounts for a country are created on that country's site, and one email address owns one account in one region.
Choosing a region
You tell us on the waitlist form where your business is based. United States and India are the two choices, and your organization is created with that region already attached rather than acquiring one later.
What differs between the two
| United States | India | |
|---|---|---|
| Telephony path | Connect a number from the Numbers page | Managed +91 number provisioned by Woise, gated behind KYC |
| Gating compliance step | TCPA consent controls, plus the carrier-facing know-your-customer duty | KYC verification, plus DLT registration for regulated promotional calling |
| Currency | Usage priced in USD | Usage priced in USD; managed +91 numbers quoted in INR |
This page describes the model. It does not list prices.
Region in these docs
Telephony compliance is not one rulebook — a number's obligations follow the country that issued it — so some pages fork rather than describe a single universal path. Two shapes carry that fork:
- Region blocks sit inline, where the regional slice is a small part of an otherwise shared page.
- Region pages live in this section, where the whole body is region-specific.
The split rule is roughly 30%: under that, the divergence stays inline as a block; over it, the page moves here.
Picking a region in the top nav applies it to every region block on every docs page, and the choice is remembered between visits. A page you were not looking at switching with it is the control working, not a bug.
Number sourcing is the clearest fork:
Read next
- United States: TCPA consent controls, connecting a number, and the know-your-customer duty.
- India — KYC, DLT registration, managed +91 provisioning, and sub-accounts.
Common questions
What is Woise?
Woise lets you build AI agents that answer and make phone calls and chat on your website. You lay out the conversation on a visual canvas, try it in your browser, then connect it to a phone number.
Do I need a phone number to start?
No. You can build and test an agent in the browser without one. When you are ready, connect a phone number and choose which agent answers it.
How does billing work?
You pay for the minutes your agents use, from your credit balance. There are no seat fees and no per-agent fees, so an agent that is not taking calls costs nothing.
Which languages can an agent speak?
Agents can listen and speak in more than 40 languages, including English, Spanish, Hindi, Tamil and Arabic. You pick the language and the voice for each agent.
Can an agent connect to my CRM or calendar?
Yes. An agent can look things up and make changes in 26 apps, such as Salesforce, HubSpot, Google Calendar, Slack and WhatsApp, while the caller is still on the line. You connect each app once.
Do I need engineers to build an agent?
No. Everything is built in a visual editor, so you can create and change an agent without writing code. If your team prefers code, there is also a REST API and an MCP server.
What happens to call recordings and transcripts?
Every call keeps a transcript and its outcome, and audio is only recorded if you turn it on. Only people in your account can see your calls, and your account lives in the region you chose when you signed up.
What do I have to set up or run?
None. We run the speech, the language models, the recordings and the phone connections, and scale them with your call volume. There is nothing for you to set up or keep running.
How do I reach the team?
Email contact@woise.ai, call or WhatsApp +91 83412 34080, or use the form on our contact page. A person reads every message.
Still stuck? Talk to our team.