Overview
What a region is
A region is set on your account at signup. It determines which telephony path is available to you, which compliance rules apply to your calling, and which currency your account bills in. A region is not a language setting, and it is not a data-residency boundary for this marketing site or these docs — it is a telephony-and-compliance jurisdiction, nothing more.
How it is chosen
You pick a region on the country page before you sign up — "Where is your business based?" — with United States and India as the two choices. There is no default: the continue button stays disabled until a region is chosen, so an account cannot be created without one attached.
The two live regions and what differs
| United States | India | |
|---|---|---|
| Telephony path | Bring your own number (import a number you already own) | Managed +91 number provisioned by Woise, gated behind KYC |
| Gating compliance step | TCPA consent controls + the carrier-facing know-your-customer duty | KYC verification, plus DLT registration if you upgrade to regulated promotional calling |
| Currency | USD | INR |
No prices are listed here — this page describes the model, not figures we haven't sourced.
How region works in these docs
Telephony compliance is not one rulebook — a number's obligations depend on which country issued it, so a few pages in these docs fork by region rather than describing one universal path. Picking a region in the top nav applies it to every region block on every docs page you visit, and the choice is remembered between visits, so this is site-wide behavior rather than something scoped to one page — don't mistake it for a bug if a page you didn't expect to change also switches.
The split rule
A region block is used when the region-specific content is a small slice of an otherwise shared page — roughly under 30% of the page. When a page's entire body is region-specific, it gets its own page under this section instead, such as United States or India.
Number provisioning differs by region — pick yours:
Read next
- United States — TCPA consent controls, BYO import, and the carrier-facing know-your-customer duty.
- India — KYC, DLT registration, managed +91 provisioning, and sub-accounts.
Common questions
What is Woise?
Woise is a managed platform for voice AI agents. You design an agent in a drag-and-drop workflow editor, connect a phone number, and it handles real inbound and outbound calls over the phone network or in the browser. The infrastructure, carrier setup and scaling are run for you.
Do I need a phone number to start?
You bring a number you already own and import it — that is the primary path today, and it means you keep your carrier relationship and your existing number. Agents can also take and place calls in the browser over WebRTC with no number at all.
How does billing work?
You are billed for the call minutes your agents actually use, metered as credits against your account. There is no seat licence and no per-agent fee, so an agent that takes no calls costs nothing to keep.
Can an agent connect to my CRM or calendar?
Yes. Agents can read from and write to your CRM, calendar and support tools through the integrations marketplace — you authorise each connection once with OAuth, and no credentials are stored in your workflow.
Do I need engineers to build an agent?
The workflow editor is visual, so building and changing an agent needs no code. There is also a REST API, a Python SDK and a TypeScript SDK if you would rather drive the platform programmatically, and an MCP server so coding agents can build workflows for you.
What happens to call recordings and transcripts?
Recordings and transcripts belong to your workspace and are available through the dashboard and the API. Raw transcripts, recordings and phone numbers are never handed to third-party analytics or error tracking without redaction.
What infrastructure do I have to run?
None. Woise runs the speech models, the language model turn, the call recording pipeline and the telephony legs for you, and scales them with your call volume. There is nothing to provision, patch or keep running.
Still stuck? Talk to our team.