Inbound
An AI receptionist for a small business that cannot miss a call
One number, no phone system to buy, and nothing to install. Connect a number and the agent picks up on it.
Incoming call
What this is for
Small businesses miss calls for a structural reason. The person who answers the phone is the person doing the work. Hiring a receptionist is out of proportion to the volume, a phone system is a project nobody has an afternoon for, and voicemail converts badly because the caller is already dialling the next result.
Getting it answering your number
- 01
Connect a number
Connect the phone number you want the agent to answer. Callers ring it the same way they would ring your office.
- 02
Tell it about the business
Hours, the area you cover, what you do and will not take on, prices you are happy to quote over the phone. This is the material it answers from, in your words.
- 03
Decide what it does with a job
Book it into the calendar, take details for a callback, or put a genuine emergency straight through to your mobile. That decision is a branch you set once.
- 04
Check the calls when you get a minute
Recording, transcript and outcome on every one. The calls that came in while you were under a sink are still readable that evening.
Related
- AI receptionistIt answers on the first ring, works out what the caller needs, and either handles it or puts them through to the right person. Every call leaves a transcript.
- Virtual receptionistIt greets callers the way you would, answers the questions you have given it answers to, and hands over the ones you have not. You write the script; it follows it every time.
- AI answering serviceNights, weekends, and the twenty minutes everyone is in a meeting. It takes the message, captures the details, and gets it to whoever needs it.
- Home servicesYour team is on site with their hands full. It catches the jobs that come in while nobody can answer, and triages the urgent ones.
AI receptionist for small business: common questions
Do I need a phone system to use this?
No. No hardware, no PBX, nothing to install. Connect a phone number to the agent in the dashboard.
Will callers know it is not a person?
It introduces itself as your business and speaks naturally. How explicit to be about it is your call, written into the greeting. Some businesses say so plainly. Others do not.
Can it put a real emergency through to me?
Yes. You define what counts as urgent, and those calls transfer to a mobile or page an on-call number while everything else is captured as a message.
How long does it take to set up?
The flow is built in a drag-and-drop editor and tested in the browser. A straightforward answering-and-booking agent is an afternoon, not a project.
Is it worth it if I only miss a few calls?
Billing is per minute, so a low-volume line costs very little. The comparison worth making is against what one missed job is worth, not against a monthly seat.
Still stuck? Talk to our team.